Before you start
Words you’ll hear
The basics
CORE Four letters (Commit, Own it, Results, Expand) that describe both paths, from a first order to leading a team.
Customer Path / Partner Path The Customer Path is for every new customer. The Partner Path is the 25 steps for people who decide to build.
Brand Partner Someone who has joined USANA to share the products and build a business.
Sponsor / upline Your sponsor is the person who brought you in. Your upline is the leaders above them.
Market Development team Your contact for access or process questions during the pilot.
USANA Connect USANA’s app, where CORE will live after the pilot. For now, this workbook stands in for it.
Your message
Lead Product The product USANA leads with. Today, that’s CellSentials.
One Product The one product you talk about. For most people it’s CellSentials, but it can be another USANA product you already use and like.
One Story Your story in three sentences: what life looked like before, what changed, and why you’re building.
The barbecue test If it sounds like something you’d say to a friend at a barbecue, it’s ready. If it sounds like a commercial, cut it and try again.
Ask the Scientists Where you point any product or science question you can’t answer. You never have to guess.
Approved language Wording Compliance has signed off on. Stick to your own experience and never make health claims.
What you do every day
Share Putting your story or your product in front of a specific person.
Invite Moving an interested person to one simple, approved next step.
Follow Up Reconnecting with someone who hasn’t decided yet.
Check In Serving someone who’s already a customer or partner, with no ask attached.
Awareness Posting and engaging on social media. It supports your shares, but it doesn’t count as one.
Daily Share number How many people you’ll share with every day. You choose it in Step 1.
A look The one simple next step you invite someone to: a short call, an event or an approved video.
Your Five The five people you’d want on any team you build, and your first shares in Step 5.